Sizing not quite right? No problem. Fill out the returns form.
Broken zip? We can fix that. Just fill in the form below.
One of our customer service team will be in touch within 1 business day
Repair
If you think your item is leaking, fill in our returns form with your product
information. From here, our returns team will review your repair request and
will contact you regarding next steps.
Exchange
If you are needing an exchange or have had a change of mind and no longer want the
item; it must be within 30 days of receipt and items must be in original
condition, unworn, unwashed, and in its original packaging with all labels and
swing tags attached. Fill in the form above and return the item/s to our
Betacraft address and we will take care of things once we receive your parcel.
Still not sure? Drop us a line on 0800 805 000
