Need to make a return or exchange? No problem. Fill out the returns form.
One of our customer service team will be in touch within 1 business day to help you as to how to return your item/s.
Your return will be processed within 3 business days of arrival.
Return
Not quite what you expected? You can return it within 30 days in its original condition and we will refund the item/s purchased. Free of charge. No questions asked.
Replace
We back our products 100%. If you product has a manufacturing fault and is beyond repair, we will replace it.
Repair
Think your product can be repaired? Simply send us pictures of the damaged area to hello@betacraftworkwear.com and one of our customer service team will be in touch.
Customer satisfaction is our greatest desire, so we back all of our products with a Lifetime Guarantee*. Simply contact our customer service team to find out more.
Wrong size? Change of mind? Simply fill out the returns form above.
We offer a free repair service on all our garments. Provided the garment is not beyond its useful life, it's likely we can fix it. Get in touch today!
We back our products 100%. That’s why we offer a Lifetime Guarantee. This means, if one of our products fails due to a manufacturing fault, we will offer a free repair or replace it, no questions asked.
The Lifetime Guarantee refers to the lifetime of the garment, so we don’t guarantee that a product will last until you retire.
Like any product you buy, Betacraft garments are going to naturally wear and tear over time. After all, they are working as hard as you do! This means the guarantee does not cover natural weathering (scuse the pun) of the garment, or inproper use.
Of course, we are always happy to answer any questions you may have. Simply flick us an email at sales@betacraftworkwear.com and someone from our friendly customer service team will be in touch.
